Terms and Conditions - Click Clean

Click Clean Privacy Policy

PLEASE READ THIS POLICY CAREFULLY BEFORE USING THIS WEBSITE OR ANY OF OUR SERVICES.
Your continued use of this website and our services confirms that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree, you may not use this website or our services.

Clause 1 – Privacy Policy

1.1 For the purposes of this Privacy Policy, Personal Information shall have the meaning assigned to it in terms of the Protection of Personal Information Act 4 of 2013 (“POPIA”) and, where applicable, Personal Data as defined in Article 4(1) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1.2 Click Clean is committed to protecting your privacy and ensuring that your Personal Information is collected, processed, stored, and used lawfully, transparently, and securely.

1.3 In balancing our legitimate business interests with your reasonable expectation of privacy, we take all reasonable technical and organisational measures to prevent unauthorised access to or disclosure of your Personal Information. However, absolute security cannot be guaranteed.

1.4 When using our website, services, or submitting information through contact forms, lead generation tools, or direct communication, you may be requested to provide the following Personal Information:

First Name
Surname
Email Address
Contact Number
Physical or Delivery Address
Language Preference
Company / Business Name
Company Registration Number (where applicable)

1.5 We endeavour to limit the collection of Personal Information to that which is necessary for the purposes for which it is collected. Your acceptance of this Privacy Policy constitutes consent as contemplated in POPIA and/or the GDPR.

1.6 We do not intentionally collect sensitive Personal Information unless required by law or with your explicit consent.

1.7 By agreeing to this Privacy Policy, you consent to Click Clean processing your Personal Information for the following purposes:

Providing and delivering products and services
Communicating with you regarding enquiries or orders
Marketing and promotional communication (where consented to)
Improving our website, services, and customer experience
Administrative, legal, security, and compliance purposes
Developing internal analytics and market insights

1.8 Personal Information is stored securely and retained only for as long as is necessary to fulfil the purposes outlined above or as required by applicable legislation.

1.9 Access to Personal Information is limited to Click Clean employees, representatives, or service providers who require such access to perform their duties and who are bound by confidentiality obligations.

1.10 Click Clean does not sell, rent, or trade your Personal Information to third parties. Communications sent by us will relate only to our services or products.

Clause 2 – Your Rights

2.1 In terms of POPIA and GDPR, you have the right to:

Access your Personal Information
Request correction or updating of inaccurate information
Request deletion of Personal Information where lawful
Object to or restrict processing
Withdraw consent at any time (where processing is consent-based)
Object to direct marketing
Lodge a complaint with the relevant data protection authority

Clause 3 – Disclosure of Personal Information

3.1 Click Clean does not disclose Personal Information to third parties except:

Where required to provide our services
Where legally required
Where you have given explicit consent

Clause 4 – Log Files

4.1 When visiting our website, we may collect non-identifying technical information such as IP address, browser type, pages visited, visit duration, and device information. This data is aggregated and used for analytical and security purposes only.

Clause 5 – Cookies

5.1 Click Clean uses cookies to improve website functionality and user experience.

5.2 We may use:

Session Cookies – Temporary cookies that expire when you close your browser
Permanent Cookies – Stored on your device to recognise returning users

5.3 Cookies do not store Personal Information and can be disabled via your browser settings.

Clause 6 – Third-Party Links

6.1 Our website may contain links to third-party websites, including payment gateways or social media platforms.

6.2 Click Clean is not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of such websites independently.

Clause 7 – Electronic Communications and Transactions Act

7.1 Data messages sent electronically will be deemed received once acknowledged or responded to.

7.2 No electronic signatures or encryption are required for valid electronic communications unless otherwise stated.

7.3 Information required in terms of section 43 of the ECT Act:

Website Owner: Click Clean
Operating Entity: Keston Trading (Pty) Ltd
Physical Address: 1 Elston Ave, Benoni, Johannesburg, 1501
Email Address: [email protected]
Website: https://www.clickclean.co.za

Clause 8 – Complaints

8.1 If you believe your Personal Information has been processed unlawfully or contrary to this Privacy Policy, you have the right to lodge a complaint with the Information Regulator of South Africa or the relevant supervisory authority in your jurisdiction.

Last updated: 2026